Category Archives: Office 365

How to switch Office 365 licenses using PowerShell

When making changes to licenses in Office 365, I sometimes experience that the old and new licenses include options that conflict, and does not allow the licenses to be pooled or added to accounts at the same time. Changing the license of users in Office 365 need to be performed without impacting the end users… Read More »

How to resolve “An error occurred” in CRM for Office 365 with ADFS

This error can occur in a topology where an ADFS server is used for authenticating to Office 365 and the CRM Online service. When starting the CRM for Office 365 plug-in, the users receive the following error message during the ADFS authentication: An error occurred An error occurred. Contact your administrator for more information. Error… Read More »

How to resolve Mail Users not synced to Azure AD

In a recent support case, the migration of mail boxes from an on-premise Domino platform to Exchange Online was started, but the migration got stuck because the on-premises accounts, enabled as Mail Users, did not appear in “Contacts” in the Exchange Online Admin Center. Also, in the on-premises environment Azure AD Connect was present and… Read More »

How to resolve OFFCAT “must be installed with elevated permissions on Windows Server” error

During a recent Office 365 troubleshooting scenario I needed to install the Microsoft Office Configuration Analyzer Tool (OFFCAT), but noticed that OFFCAT cannot be installed on Windows Server 2012 R2 using the default installation process. In this case OFFCAT throws the following error: The cause of issue is User Account Control that does not grant… Read More »

Office 365 introduces different update cycles for Office 2016 apps

Based on the Office 2016 update model, that Microsoft released last year, Office 365 is now introducing the option to control how often updates are introduced to the Office 365 Client apps. Note that the ability to change the update channel only applies to 2016 editions of Office 365 ProPlus, Office 365 Business, Project Pro… Read More »

How to resolve slow Outlook 2016 Autodiscover with Office 365

As the use of Office 2016 has started to gain momentum, a number of organizations have experienced cases where Outlook 2016 take extraordinary long time to setup a new profile with a hosted Exchange 2010/2013 solution, like Exchange Online. The situation is furthermore complicated when the option to manually enter the Exchange server settings is… Read More »

How to whitelist addresses in Exchange Online Protection (EOP)

In order to ensure that specific emails are marked as spam or not, Exchange Online or Exchange Online Protection (EOP) support the use of transport rules, to make whitelists or blacklists, and control how messages are processed, whether if you need to bypass spam filtering in order to prevent good email messages from getting marked… Read More »

Yammer identity integration with Office 365 now released

Yammer identities and the profile updates have been decoupled from the identity management and synchronization in the other Office 365 services, and setting up synchronization of identities to Yammer has required deploying and configuring the Yammer Directory Synchronization (DSync), a separate tool from the Azure AD Sync/Azure AD Connect used for Office 365. After the… Read More »

New version of Azure AD Connect released

Yesterday Microsoft released a new version of Azure AD Connect, which is the first new release since the Azure AD Connect was initially released to GA in August 2015. Azure AD Connect is the main tool for integration of your on-premises identity system, like Active Directory, with Azure Active Directory. Using Azure AD Connect you… Read More »

Microsoft replaces Office 365 E4 with new E5 plan

As announced during the WPC conference, Microsoft replaces the Office 365 Enterprise E4 plan with a new Enterprise E5 plan, before the end of 2015. The E5 plan will include the features from E4, plus a range of collaboration, real-time communication and security features, such as: New Skype4B communication features: Cloud PBX PSTN Conferencing New… Read More »