Category Archives: Microsoft 365

How to resolve “An error occurred” in CRM for Office 365 with ADFS

This error can occur in a topology where an ADFS server is used for authenticating to Office 365 and the CRM Online service. When starting the CRM for Office 365 plug-in, the users receive the following error message during the ADFS authentication: An error occurred An error occurred. Contact your administrator for more information. Error… Read More »

How to resolve OFFCAT “must be installed with elevated permissions on Windows Server” error

During a recent Office 365 troubleshooting scenario I needed to install the Microsoft Office Configuration Analyzer Tool (OFFCAT), but noticed that OFFCAT cannot be installed on Windows Server 2012 R2 using the default installation process. In this case OFFCAT throws the following error: The cause of issue is User Account Control that does not grant… Read More »

How to resolve slow Outlook 2016 Autodiscover with Office 365

As the use of Office 2016 has started to gain momentum, a number of organizations have experienced cases where Outlook 2016 take extraordinary long time to setup a new profile with a hosted Exchange 2010/2013 solution, like Exchange Online. The situation is furthermore complicated when the option to manually enter the Exchange server settings is… Read More »

Yammer identity integration with Office 365 now released

Yammer identities and the profile updates have been decoupled from the identity management and synchronization in the other Office 365 services, and setting up synchronization of identities to Yammer has required deploying and configuring the Yammer Directory Synchronization (DSync), a separate tool from the Azure AD Sync/Azure AD Connect used for Office 365. After the… Read More »

Microsoft replaces Office 365 E4 with new E5 plan

As announced during the WPC conference, Microsoft replaces the Office 365 Enterprise E4 plan with a new Enterprise E5 plan, before the end of 2015. The E5 plan will include the features from E4, plus a range of collaboration, real-time communication and security features, such as: New Skype4B communication features: Cloud PBX PSTN Conferencing New… Read More »

How to get started with Mobile Device Management in the Cloud

For delivering a more secure and integrated experience for access to corporate applications and services, across all sorts of mobile devices, the MDM  for Office 365 and Microsoft Intune solutions provide excellent tools to manage the challenge many organizations face when they intentionally or unofficially adopt a “bring-your-own-device” (BYOD) approach. To get access tools for… Read More »